Terms & ConditionsEffective Date: 10 September 2026
Last Updated: 10 September 2026Welcome to Yaadiva, a brand operated by Realize. These Terms & Conditions ("Terms") govern your access to and use of the Yaadiva website, products and services.By accessing or using https://yaadiva.in/, placing an order or purchasing any product from us, you agree to be bound by these Terms.If you do not agree with these Terms, please do not use our website or place an order.1. About YaadivaBrand: Yaadiva
Operated by: Realize
Website: https://yaadiva.in/
Email: yaadivacompany@gmail.com
Phone: +91 8908994388
Address: Tarachandpatna, Jhanjir Mangla, Cuttack, Odisha – 753009, India2. EligibilityBy using this website or placing an order, you confirm that:The information provided by you is accurate and complete.You are legally capable of entering into a transaction under applicable law.You will use the website only for lawful purposes.You will not misuse, interfere with or attempt to compromise the website or its services.3. Products and Product InformationWe make reasonable efforts to ensure that product descriptions, images, specifications, prices and other information displayed on our website are accurate.However:Actual product colors may vary depending on your device or screen.Product images may be for illustrative purposes.Minor variations in appearance, printing, texture or finish may occur.Product specifications may be updated from time to time.Such variations do not necessarily constitute a product defect.4. Customized and Personalized ProductsYaadiva may offer customized and personalized products.Customers may be required to provide information such as:NamesTextPhotographsLogosArtworkDesignsSizesOther customization instructionsThe customer is responsible for ensuring that all information and materials submitted to us are accurate.Once a customized order enters production, changes or cancellation may not be possible.Customized or personalized products generally cannot be returned or exchanged due to change of mind, incorrect information supplied by the customer or personal preference, except where the product is defective, damaged or incorrectly supplied by Yaadiva or where otherwise required by applicable law.5. Customer-Provided ContentBy uploading or submitting photographs, artwork, logos, text or other content for customization, you confirm that:You have the necessary rights or permission to use the content.The content does not knowingly infringe another person's intellectual property rights.The content does not contain unlawful or prohibited material.You authorize Yaadiva to use the submitted content solely for fulfilling your order and providing related services.Yaadiva may refuse an order containing content that we reasonably believe is unlawful, infringing, abusive or otherwise inappropriate.6. OrdersWhen you place an order, you are making an offer to purchase the selected products.An order is subject to acceptance and availability.We reserve the right to cancel or refuse an order in circumstances including:Product unavailabilityPricing or listing errorsSuspected fraudulent activityIncorrect customer informationDelivery limitationsTechnical errorsViolation of these TermsIf we cancel a prepaid order, any eligible amount paid by you will be refunded through the applicable payment method.7. PricesAll product prices displayed on the website are subject to change without prior notice.Applicable taxes, shipping charges or other charges may be displayed separately or included in the displayed price, as applicable.We make reasonable efforts to ensure pricing information is accurate. If an obvious pricing error occurs, we may cancel the affected order and provide an appropriate refund for any amount already paid.8. PaymentsYaadiva may provide multiple payment options, including online payment methods and Cash on Delivery where available.Payments may be processed through third-party payment service providers.By making a payment, you agree to comply with the terms and conditions of the applicable payment provider.Yaadiva does not knowingly store sensitive payment credentials such as UPI PINs, CVVs or banking passwords.9. Shipping and DeliveryWe will make reasonable efforts to process and dispatch orders within the estimated timeframe communicated at the time of purchase.Delivery timelines are estimates and may be affected by:Courier delaysWeather conditionsPublic holidaysNatural disastersIncorrect or incomplete addressesCustomer unavailabilityLogistics disruptionsOther circumstances beyond our reasonable controlThe customer is responsible for providing an accurate and complete delivery address and contact information.10. Inspection at DeliveryCustomers are encouraged to inspect the package and product upon delivery.If the product arrives damaged, defective or incorrect, please contact Yaadiva as soon as reasonably possible and provide the order details and supporting photographs or video evidence where requested.Any claim will be reviewed according to our Return, Refund & Cancellation Policy.11. Returns, Refunds and CancellationsReturns, refunds, exchanges and cancellations are governed by our separate Return, Refund & Cancellation Policy.Please review that policy before placing an order.12. Intellectual PropertyUnless otherwise stated, the content available on the Yaadiva website, including:LogosBrand namesGraphicsProduct imagesTextDesignsWebsite layoutIconsVideosOther website materialsis owned by or licensed to Yaadiva/Realize and is protected by applicable intellectual-property laws.You may not copy, reproduce, modify, distribute, publish, sell or commercially exploit website content without prior written permission.13. User AccountsIf account registration is available, you are responsible for maintaining the confidentiality of your login credentials and for activities conducted through your account.You should immediately notify us if you believe your account has been accessed without authorization.We reserve the right to suspend or terminate accounts involved in misuse, fraud or violation of these Terms.14. Prohibited ActivitiesYou agree not to:Use the website for unlawful purposes.Attempt unauthorized access to our website or systems.Introduce viruses, malware or other harmful code.Interfere with website operation.Scrape or systematically copy website content without permission.Use our website to conduct fraudulent activities.Impersonate another person or business.Submit false or misleading information.Infringe intellectual-property or other legal rights.15. Third-Party ServicesOur website may use third-party services such as:Payment gatewaysCourier and logistics providersWebsite hosting servicesAnalytics servicesMarketing platformsOther technology providersYour use of third-party services may also be subject to their respective terms and policies.Yaadiva is not responsible for the independent operation, policies or practices of third-party services.16. Website AvailabilityWe aim to keep the website available and functional but do not guarantee uninterrupted or error-free access.The website may occasionally be unavailable because of maintenance, technical problems, updates or circumstances beyond our reasonable control.17. Limitation of LiabilityTo the extent permitted by applicable law, Yaadiva/Realize will not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products.Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.18. Force MajeureYaadiva will not be responsible for delays or failure to perform obligations caused by circumstances beyond our reasonable control, including natural disasters, floods, fires, strikes, government restrictions, transportation disruptions, internet or technology failures, or other unforeseen events.19. PrivacyYour use of the website is also subject to our Privacy Policy, which explains how we collect, use and protect personal information.By using the website, you acknowledge that you have reviewed our Privacy Policy.20. Promotional OffersFrom time to time, Yaadiva may offer discounts, coupons or promotional campaigns.Promotional offers may have specific terms, eligibility requirements, validity periods, usage limits or product restrictions.Unless expressly stated otherwise, promotions cannot be combined with other offers and cannot be exchanged for cash.Yaadiva reserves the right to modify or withdraw a promotional offer where permitted by applicable law.21. CommunicationsBy providing your contact information, you agree that we may contact you regarding:OrdersPaymentsDeliveryReturns and refundsCustomer supportImportant service-related informationPromotional communications will be handled in accordance with applicable law and our Privacy Policy.22. Changes to These TermsWe may update these Terms & Conditions from time to time.Changes will become effective when the updated Terms are published on the website, unless otherwise stated.Your continued use of the website after an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.23. Governing Law and JurisdictionThese Terms shall be governed by the laws applicable in India.Subject to applicable consumer-protection and other mandatory legal rights, disputes relating to these Terms or transactions with Yaadiva shall be subject to the jurisdiction of the appropriate courts/authorities having jurisdiction over Cuttack, Odisha, India.Nothing in these Terms limits any statutory rights or remedies available to consumers under applicable law.24. Contact UsFor questions, complaints or support relating to these Terms, please contact:Yaadiva
Operated by: RealizeEmail: yaadivacompany@gmail.com
Phone: +91 8908994388
Address: Tarachandpatna, Jhanjir Mangla, Cuttack, Odisha – 753009, India© 2026 Yaadiva. All Rights Reserved.
Yaadiva is a brand operated by Realize.
